Lytro Support/Support Forums/Sharing (Facebook, Twitter, etc) - Support Questions
Answered
Sharing on Facebook, no previews on timeline since yesterday
Ian Storrs
asked this on March 13, 2012 08:13 pm
Up until today, when I shared a picture to Facebook, it showed an image with a play button embedded in the post. Today when I add new pictures to Facebook, the preview image is missing, and all that is left is the text. Has anyone else noticed? Is FB doing something to block the previews?
Comments
It seems to work if I directly share a hyperlink without https, just http. When https is used, the thumbnail preview disappears.
Ian, we're looking into this... something is definitely up, we'll update this thread when we have more details.
Me, too! But I confirm the observations of the first poster.
Got thumbnail + text on a couple of posts yesterday (March 19), but ever since it's been text only.
I can confirm this as well
I tried changing the URL to be http rather than https and still no luck.
In my experience, previews appear on FB pages that have switched to the timeline, but not on those in the older, classic format. Using http vs https did not seem to make a difference. Note that my experience relates specifically to posting on FB pages, not to personal profiles.
I was experiencing this same issue but it seemed to resolve itself as of yesterday. I'm posting directly (to Facebook) from the Lytro app rather than from the web. I also have the older, pre-timeline profile on Facebook and my posts are now showing up with a thumbnail/preview (prior to that the http/https change didn't make any difference but doesn't appear to be an issue for me at this point).
I see it is working again and I brought my Lytro :). I was on a cruise so wasn't able to check till today. Thanks everyone.
Mike
I'm seeing *nothing* get posted to facebook from the app -- going to try from the web...
Peter, did the story successfully post to Lytro Web (pictures.lytro.com)? Sounds like it but just want to confirm.
I'm having this same problem today.
The first time I posted to Facebook a couple days ago the photo was there on my wall with full interactivity. Today whether I share from lytro.com or the desktop app there is no image, just a link to lytro which gets a warning from Facebook when clicking on it.
Hi @Andy, Since resolving this will involve links to your Facebook wall, would you please create a ticket using the "Open a Support Ticket" link at the end of the original post at the beginning of this thread? Thanks!
What is happening guys? I'm experiencing the same thing...
UPDATE:
@All - Good news; all known Facebook sharing issues should now be resolved.
http://support.lytro.com/entries/22473123-facebook-sharing-issue
Thanks for your patience!