I think you need a means to get feed back from real users that is less cumbersome then having us write tons of comments in various locations. You should have a active approach to getting feedback. Maybe read consumer reports. Sorry to say I agree with their access ment. I could not recommend this camera to friends, because it is too hard to use. I can hardly see the screen in the light. I have no flash for inside, and the picture looks grainy in low light. The lens cap falls off. I cannot download photos during a trip, and cannot add storage when I have taken the photos I want. I cannot transfer batches of photos to common photo software as jpegs. I cannt send the photos out in batch. I find a lot of photos still won't focus. I cannot crop or straighten a picture. I cannot put the unit in a tripod. I cannot make a timed photo. I cant tell in sunlight if I am in expert mode or not. The camera does not fit well in a pocket. Advertisements for the camera do not explain the shortcomings well. You talk about the picture as an abstract, not as the quality of the photos. I'd like a nicer picture to compensate for the difficulty of handling. You compromise a number of items, but do not give a means to back fill. That is will I ever be able to take the unit I have and use it like the guys in your add to take photos. Of the shots I took at a party only two of twenty behaved well with focus, quality, and speed. I assume what I write will help others and improve a future version of the camera, but honestly I want more value for the money I have spent, and I'd like to know what you are doing to give the customer that value, or are we your already money pocketed purchases just out of luck. This should not