Lytro Support/Knowledgebase/Ordering & Sales

How can I get assistance with my order?

Ian Ellison
posted this on October 18, 2011 03:24 PM

  • If you need to confirm the order status, credit card, or shipping or billing address details on your existing order for a Lytro camera, please click here.
  • If you need to update the credit card, shipping address, or billing address details on your existing order for a Lytro camera, please click here.
  • If you need to cancel your existing order for a Lytro camera, please click here.

 

  • For all other issues, please submit a ticket by clicking the green "Questions" tab on the left of this page, or clicking the "Open a Support Ticket" text, as shown below, and we'll get you into a priority support queue right away.  

IMPORTANT: Please be sure to include your Order Number, and if possible, to use the email address associated with your order.

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