Lytro Support/Support Forums/Lytro Web ( - Support Questions


How to Download?

Franklin Cabonce
asked this on April 10, 2012 02:08 PM

1. My computer do not have mack, how can I download lytro pictures to my computer?  

2. How can I develop pictures from my lytro camera? Do I have to go to Wallgren or Costco stores to

have it developsds?



User photo
Greg Tokarski

U cannot yet download on a Windows machine - they are working on it - search for "windows version". LYTRo have a page you can signup to benotified when they get it.

If you do manage to get access to a Mac - u can export to jpg (look for export to jpg) or if uploaded to a webpage, you could capture the screen, and then you could print it yourself, or use any of the services you mentioned to print either via their web interface or taking it there on a USB stick.

Keep in mind, the resolution of an exported jpg is not great.. so u may not want to print any large format prints....

Good luck!

April 16, 2012 09:19 PM
User photo
Gwyneth Wilson

Hi Franklin,

You can run a virtual mac OS on your PC until the Lytro developers have time to support windows. I have been using the virtual mac since I received my Lytro; but as envious as people are, this feels like more of an embarrassment than accomplishment. It's slow and unstable but at least i can have "the Lytro experience." 

April 19, 2012 10:40 PM
User photo
Greg Tokarski

I agree that the VM is a workaround, but I also agree it's a lot of trouble to set it up, and unless u have a PC with more than 2 cores.. it is painfully slow, locks up often and so on.. I use my VM as a "backup" - and thankfully I got a friend who let's me use his Mac - if I didn't it would not be easy to sit patiently why the VM does it's job....  But it is better than not having a way to pull your images off at all.. with image about 16Mb, the camera storage is not really that much.. I think most I had was a bit over 200 images on the cam and was running out... now, having the 8GB model, I expected about 500 images, but I guess they take more space on the camera, or maybe 16Mb is not the right number....

Good luck though - if u can get a mac VM installed it's certainly better than nothing!

April 20, 2012 01:49 PM
User photo
adam gould
Lytro Staff

Franklin, in order to transfer pictures from Lytro Camera, to Lytro Desktop, you must have access to a Mac computer.

Lytro Desktop was not designed, built, or QA'd to run in a VM environment; indeed, running Lytro Desktop on a Windows PC via VM is not supported. We've heard of people doing this, but as Gwyneth & Greg state, it performs very poorly and is unstable and prone to crashing. Crashing greatly increases the chance of corrupting your Lytro pictures library, and if that happens it's a sad tale: we don't have any way of recovering corrupted libraries right now.

If you are going to do this even though we don't recommend or support it, you should back up your lytro library regularly and be prepared to lose anything between backups.

April 20, 2012 11:05 PM
User photo
Clara M Adams

A work around for us in the pc world should have been created at the same time as the release of the camera.  It's frustrating not uploading your pictures so that you can share them with others.  I hope the design to work on pc  from Lytro will not perform poorly as the VM.

April 22, 2012 05:28 PM
User photo
Greg Tokarski

CMA - I'd agree with you that it should have.. but you got to realize, there was a balance - all those of us who wanted the camera, and those who have no Mac... so.. considering the pre-order in October, and delivery in April.. how many would want to wait longer since the Windows software is not ready? So.. as I am lucky enough to have access to a Mac - I am happy they opted to release sooner... I feel for all those who do not have windows, but then again, it was said many times that a Mac is necessary at this stage. I am certainly hoping though that a Windows version is high on the priority list. The current platform support is a "good way" to niche a good product into a very specific and limited market.. Hope LYTRO jumps out of that soon. 

April 22, 2012 10:23 PM
User photo
Greg Tokarski

I DID mean above to say "I feel for all of those who do NOT have a MAC"... I wish my fingers typed what I meant, not what I told them to type.. gosh! :)

April 23, 2012 01:15 PM
User photo
Greg Tokarski

An FYI for those who decided to try a VMWare MacOS... I have found today, that while LYTRO app hovers arounf 67% CPU usage, when I minimize it, it goes to 95% or more... I feel that the performance of downloading images and converting them, as well as uploading to the web albums, does speed up significantly. Will try to test on a "real Mac", but it is possible that something happening on the screen uses more CPU than it should (which for a VM makes a lot of sense, as the video is sort of virtual). Anyhow, certainly a performance improvement for those who do use VM....


May 01, 2012 09:57 PM
User photo
Mark Benfield

I just received my new camera. I cannot see an export to JPEG option anywhere in the Lytro Software. Where is it? All I have are EDIT: Delete, Delete Pictures after Import, Special Characters; STORIES: All options grayed out; PICTURES: Star/Unstar; Share (which either allows upload to facebook or to Lytro), Rotate Clockwise,Rotate Counterclockwise, Info and HELP.

So how do I export to JPEG??

May 03, 2012 05:49 AM
User photo
Greg Tokarski
May 03, 2012 09:58 AM