If your first generation Lytro camera has suffered damage not covered by the Lytro Warranty (such as impact or water damage), or you are outside of your 1-year warranty period, we will repair or replace your camera for $49 (which includes ground shipping).
NOTE: this is for US and Canadian customers only. International customers should contact the retail location of purchase; see "Where to Buy" for international retail locations.
All returns must be initiated via Lytro Support through one of the following options:
- "Contact Us" or Instant Chat via links at the end of our Support Homepage.
- 'Open a Support Ticket' using the blue link below each original post or topic within our Support Forums or Knowledgebase (KB).
NOTE: This article applies to the first generation Lytro camera only.