What is the LYTRO ILLUM return policy?

Return Policy

For full details, please see our Terms of Sale

How to return your LYTRO ILLUM

Lytro.com can only process returns from customers who purchased from Lytro.com; if you purchased from elsewhere (such as Amazon or B&H) you must contact where you purchased.

If you purchased your LYTRO ILLUM though Lytro.com, please email us at support@lytro.com with the following information:

  1. Your full name
  2. Camera Serial Number (located behind the touchscreen)
  3. Order email address
  4. Order number (optional but helpful)


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