For full details, please see our Terms of Sale
How to return your LYTRO ILLUM
Lytro.com can only process returns from customers who purchased from Lytro.com; if you purchased from elsewhere (such as Amazon or B&H) you must contact where you purchased.
If you purchased your LYTRO ILLUM though Lytro.com, please email us at firstname.lastname@example.org with the following information:
- Your full name
- Camera Serial Number (located behind the touchscreen)
- Order email address
- Order number (optional but helpful)