Desktop 4- First Generation Camera Isn't Detected (Mac)

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If Lytro Desktop 4 does not automatically detect your first generation Lytro camera, please try the following steps:

  1. Confirm you have installed the latest version of Lytro Desktop at http://www.lytro.com/desktop
  2. Confirm you are using a data capable micro USB cable (you can test this by connecting to another device)
  3. If your camera is still not detected by Lytro Desktop please follow the instructions below:
  • If you have any security software installed please temporarily disable it.
  • Open a Terminal window and enter these commands ONE BY ONE. (Your user account password will be asked after entering the first line - this is your MAC password):

sudo rm -rf /Applications/Lytro\ Desktop.app

sudo rm -rf /Applications/Lytro.app

sudo rm ~/Library/Preferences/com.lytro.Lytro.plist

sudo rm ~/Library/Preferences/com.lytro.Lytro.LSSharedFileList.plist

sudo rm -rf ~/Library/Caches/com.lytro.Lytro

sudo rm /Library/LaunchDaemons/com.lytro.Lytro.InstallHelper.plist

sudo rm /Library/PrivilegedHelperTools/com.lytro.Lytro.InstallHelper

sudo rm -rf /System/Library/Extensions/LytroFirefly.kext

sudo rm -rf ~/Library/Saved\ Application\ State/com.lytro.Lytro.savedState

  • Empty Trash
  • Reboot computer
  • Go to www.lytro.com/downloads and download/install the latest version of Lytro Desktop
  • Restart your computer

 

 

Comments

  • Avatar
    Bob Vogel

    4th line of script generates error message
    "Roberts-Mac-Pro:~ BobbyVMacPro2013$ sudo rm ~/Library/Preferences/com.lytro.Lytro.plist
    rm: /Users/BobbyVMacPro2013/Library/Preferences/com.lytro.Lytro.plist: No such file or directory"

    still cannot detect first gen lytro in desktop app

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