New customers that are using a First Generation Lytro camera on their Mac computer running Mac OS X 10.10 for the first time may not be able to see/detect their camera in Lytro Desktop 4. To solve this issue you have a couple of options:
- Upgrade your computer to Mac OS X 10.11 - Lytro Desktop 4.3.2 is compatible with Mac OS X 10.11. To upgrade your Mac OS version please visit the App Store on your computer.
- Install Lytro Desktop 4.3.1 via the attachment available at the bottom of this article. Lytro Desktop 4.3.1 is compatible with Mac OS X 10.10.
Lytro Desktop 4.3.2 has been released to address a bug issue users running Mac OS X 10.11 were facing, Mac OS X 10.10 users running Lytro Desktop 4.3.1 have all of the same functionality as Mac OS X 10.11 users running Lytro Desktop 4.3.2.
If you have any questions or problems please e-mail Lytro Support at email@example.com or contact us via live chat between 9AM-5PM at http://support.lytro.com/